This Privacy Policy describes how Bantr ("we", "our", or "us") collects, uses, and protects your information when you use our mobile application.
1. Information We Collect
1.1 Information You Provide
- Screenshots and Images: When you upload screenshots or photos for AI-powered response suggestions, we temporarily process these images to generate conversation suggestions.
- User Preferences: Response tones, saved generations, and app settings.
1.2 Automatically Collected Information
- Device Information: Device ID (anonymized fingerprint), operating system, app version, and device model for app functionality and analytics.
- Usage Data: Features used, generation counts, and interaction patterns to improve our service.
- Technical Data: Crash reports and performance metrics for debugging and optimization.
1.3 Information We Do NOT Collect
- We do not collect personally identifiable information (name, email, phone number)
- We do not access your contacts, messages, or other apps
- We do not track your location
- We do not use your camera or storage without explicit user action
2. How We Use Your Information
We use the collected information to:
- Provide Core Functionality: Process your screenshots using AI to generate conversation suggestions
- Improve Our Service: Analyze usage patterns to enhance features and user experience
- Maintain App Features: Save your preferences, response tones, and generated suggestions
- Provide Support: Diagnose and fix technical issues
- Process Payments: Handle in-app purchases and subscriptions (via third-party payment processors)
We do NOT:
- Sell your personal information to third parties
- Use your data for advertising purposes
- Share your screenshots or conversations with anyone
3. Data Storage and Retention
3.1 Screenshot Processing
- Screenshots are temporarily processed through our AI service (OpenAI)
- Images are NOT permanently stored on our servers
- AI processing is done in real-time and data is not retained by the AI provider beyond processing
3.2 Generated Content
- Your saved generations and preferences are stored securely in our database (Supabase)
- You can delete your saved content at any time through the app settings
- Data is encrypted in transit and at rest
3.3 Device Information
- Device ID and usage data are stored to maintain your app experience
- This data is retained as long as you use the app
- You can request complete data deletion by contacting us
4. Third-Party Services
We use the following trusted third-party services:
4.1 OpenAI
- Purpose: AI-powered response generation
- Data Shared: Screenshots/images you upload
- Privacy Policy: https://openai.com/privacy
- Note: Images are processed but not stored permanently
4.2 Supabase
- Purpose: Secure database and backend infrastructure
- Data Shared: Device ID, saved generations, user preferences
- Privacy Policy: https://supabase.com/privacy
- Note: Data is encrypted and stored securely
4.3 RevenueCat
- Purpose: In-app purchase and subscription management
- Data Shared: Purchase information, device ID
- Privacy Policy: https://www.revenuecat.com/privacy
- Note: Payment information is processed by Google Play, not stored by us
4.4 Expo
- Purpose: App framework and development platform
- Data Shared: Basic app usage and crash data
- Privacy Policy: https://expo.dev/privacy
5. App Permissions
5.1 Required Permissions
Storage/Media Access (READ_MEDIA_IMAGES)
- Why We Need It: To allow you to select screenshots from your photo library
- When We Use It: Only when you tap the upload button
- What We Access: Only images you explicitly select
Internet Access
- Why We Need It: To process images via AI and sync your saved content
- When We Use It: When generating responses or syncing data
5.2 Optional Permissions
Camera Access (if you choose to take a photo)
- Why We Need It: To capture screenshots directly within the app
- When We Use It: Only when you choose to take a new photo
- What We Access: Only photos you explicitly capture for the app
We NEVER access your camera, storage, or any other features without your explicit action.
6. Data Security
We implement industry-standard security measures:
- Encryption: All data is encrypted in transit (HTTPS/TLS) and at rest
- Secure Infrastructure: We use enterprise-grade cloud providers (Supabase, AWS)
- Access Controls: Limited access to data with strict authentication
- Regular Audits: We regularly review our security practices
- No Permanent Image Storage: Screenshots are processed in real-time and not stored
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights and Choices
7.1 Data Access and Deletion
- View Your Data: You can see all your saved generations within the app
- Delete Specific Content: Delete individual saved generations
- Delete All Data: Use "Delete My Data" in app settings to remove all your content
- Complete Account Deletion: Contact us to request deletion of all data associated with your device
7.2 Opt-Out Options
- Stop Using the Service: Uninstall the app to stop data collection
- Limit Data Collection: Use the app in "demo mode" (tutorial scenarios) without uploading real screenshots
8. Children's Privacy
Bantr is intended for users 18 years of age and older. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us immediately and we will delete such information.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. By using Bantr, you consent to the transfer of your information to the United States and other countries where our service providers operate.
We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Updating the "Last Updated" date at the top of this policy
- Displaying a notification in the app
- Requiring acceptance of updated terms for major changes
We encourage you to review this Privacy Policy periodically for any changes.
11. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect
- Request deletion of your personal information
- Opt-out of the sale of personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us using the information below.
12. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Erase your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent
To exercise these rights, contact us using the information below.
14. Legal Basis for Processing (GDPR)
We process your data based on:
- Consent: You provide consent when uploading screenshots
- Legitimate Interest: To provide and improve our service
- Contractual Necessity: To fulfill our service to you
📋 Summary
What We Collect: Screenshots (temporarily), device ID, usage data
How We Use It: Generate AI responses, improve the app, maintain functionality
What We DON'T Do: Store your screenshots permanently, sell your data, track you across apps
Your Control: Delete your data anytime, request complete removal, use demo mode
Bottom Line: We respect your privacy. We only collect what's necessary to make Bantr work, and you're always in control of your data.
By using Bantr, you agree to this Privacy Policy.