Bantr - Support & Data Deletion

📧 Contact Support

Need help with Bantr? Have questions or issues?

Email us at: support@bantr.pro

We typically respond within 24-48 hours

🗑️ Request Data Deletion

You have the right to request deletion of your data from Bantr. Here's how:

Option 1: In-App Deletion (Recommended)

Open the Bantr app on your device
Tap the menu icon (⚙️) in the top-right corner
Select "Delete My Data"
Confirm the deletion when prompted

✅ Data is deleted immediately

Option 2: Contact Support (If App is Uninstalled)

If you've already uninstalled the app and want your data removed from our servers:

Email: support@bantr.pro

Subject: Data Deletion Request

Include:

Your Device ID (if you noted it before uninstalling)
Approximate date you used the app
Any other identifying information

We'll process your request within 7 business days.

🔍 What Data Gets Deleted

When you request data deletion, the following information is permanently removed:

✅ All saved AI generations and conversation responses
✅ Screenshot analysis history
✅ App preferences and settings
✅ Device usage data and credits
✅ Tone selections and customizations

📋 What Data is Retained

Some data may be retained for legal or operational purposes:

📌 Subscription records: Managed by Google Play and required for billing/refund purposes (Google's policy)
📌 Anonymous analytics: Aggregated, non-identifiable usage statistics
📌 Legal compliance: Data required by law to be retained

⚠️ Important: Data deletion is permanent and cannot be undone. Make sure you've saved any information you want to keep before proceeding.

❓ Common Questions

How long does deletion take?

In-app deletion is immediate. Email requests are processed within 7 business days.

Will I lose my subscription?

No. Your subscription is managed by Google Play and will remain active until cancelled, regardless of data deletion.

Can I get my data back after deletion?

No. Deletion is permanent and cannot be reversed.

What if I reinstall the app?

You'll start fresh with a new device ID. Your previous data will not be restored.

🔐 Privacy & Security

We take your privacy seriously. All data transmission is encrypted using industry-standard HTTPS/TLS protocols. For more information, please review our Privacy Policy.